Understanding social value

The additional benefit a contract can deliver to the community that pays for it

Social value is the wider economic, social, and environmental good delivered through public spending — beyond the goods or services being bought. Since PPN 002, it is no longer optional. It is scored.

The basics

What is social value?

Economic
Local jobs, new skills, apprenticeships, and opportunities for small and voluntary sector suppliers.
Social
Stronger communities, improved health and wellbeing, and reduced inequality of opportunity.
Environmental
Lower carbon, protected green spaces, and effective stewardship of the natural environment.

Every year the UK public sector spends hundreds of billions of pounds through contracts. Social value asks a simple question of that spending: beyond the thing being purchased, what lasting good does it leave behind for the people and places it serves?

A contract to build a school can also train local apprentices. A facilities contract can employ people furthest from the labour market. A supply agreement can cut carbon and strengthen local businesses. That additional benefit — deliberately planned, delivered, and evidenced — is social value.

The Public Services (Social Value) Act 2012 first placed a duty on authorities to consider it. What changed the game was giving that duty a measurable, scored framework — the Social Value Model.

The rules changed

How PPN 002 changed the expectations

PPN 002 and its Social Value Model turned a duty to "consider" social value into a requirement to explicitly evaluate and score it in relevant procurements. Vague, boilerplate promises no longer pass. Authorities must set proportionate criteria; suppliers must evidence tangible, local outcomes.

Before
  • A duty to "consider" social value where relevant
  • Optional, inconsistent, and rarely weighted
  • Generic commitments accepted at face value
  • Little expectation of measurement or delivery
Since PPN 002
  • Social value explicitly evaluated and scored
  • A minimum weighting applied in relevant contracts
  • Commitments must be specific, proportionate & evidenced
  • Outcomes must be measured and reported through delivery
£139,688
Central government threshold above which PPN 002 applies.
5
Themes in the Social Value Model, spanning eight policy outcomes.
10%
Typical minimum weighting given to social value in evaluation.
The five themes of the Social Value Model
Covid-19 recovery Tackling economic inequality Fighting climate change Equal opportunity Wellbeing
Local understanding & delivery

Social value is only real where it lands

A national commitment to "create jobs" means little to a specific ward with high youth unemployment and a shortage of apprenticeships. Social value is only meaningful when it responds to the actual needs of the community affected by the contract.

That is why local understanding is central to PPN 002. Authorities are expected to set criteria proportionate to their area's needs; suppliers are expected to target the right outcomes in the right places — and then deliver them.

Without local evidence, commitments drift into generic promises that score poorly and, worse, fail to change anything on the ground. With it, both sides can plan, target, and prove impact where it genuinely matters.

Deprivation & need Skills gaps Employment disparity Community priorities
Local need and opportunity placed on the map
How we help

How Social Value Navigator supports impactful delivery

We turn scattered public data into a clear, local picture of need — mapped directly to the Social Value Model, so authorities and suppliers can plan, evidence, and deliver social value that actually lands.

1

See the real local picture

Deprivation, skills gaps, and community needs mapped by area from sourced public data — the evidence base behind proportionate criteria and targeted bids.

2

Map to the model you're scored on

Every output connects to the Social Value Model's themes and outcomes, so the evidence you pull is the evidence the tender is scored against.

3

Evidence and prove impact

Downloadable, fully-sourced area reports back every commitment — so promises are defensible at bid stage and measurable through delivery.

Social value evidence mapped to the Social Value Model
From requirement to result

Impactful social value, not paperwork

PPN 002 raised the bar; local evidence is how you clear it. Social Value Navigator gives both sides of the tender the same trusted picture of need — so commitments are proportionate, targeted at the right places, and delivered as measurable outcomes for real communities.

Go to the source

PPN 002 and the Social Value Model

gov.uk · Cabinet Office
PPN 002 — Taking account of social value
The Procurement Policy Note setting out how social value must be taken into account in relevant contracts.
View the note ↗
gov.uk · Guidance
The Social Value Model
The five themes and eight policy outcomes used to evaluate and score social value in procurement.
Read the guidance ↗
legislation.gov.uk
Public Services (Social Value) Act 2012
The founding legislation placing a duty on authorities to consider social value.
View the Act ↗

Deliver social value that lands where it's needed.

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